Trainer Team



Evelyn Liping Chen is the Academic Consultant of Red Crane. She has been a language and cross cultural trainer for the past 18 years in Singapore and Australia where she has taught in top language institutions and corporate environments. Evelyn has been very successful in setting up a school in Melbourne providing a conducive and innovative environment for rapid learning of Chinese language and cross culture where a modern fusion of Eastern philosophy and Western understanding takes place. Staff and Executives who she has trained include

  • Coles Myer
  • Lonely Planet
  • GE
  • ANZ Bank
  • National Bank
  • Museum Victoria
  • Sydney Powerhous Museum
  • Cathay Pacific
  • Intrepid Travel
  • IBM
  • Department of Innovation, Industry & Regional Development
  • Heinz
  • Crown Casino
  • Deakin University
  • Sony Ericsson
  • Pacific Brands
  • Cadbury Schweppes

 

 

Mrs Linda Bardo Nicholls, Chairman, Australia Post
"The course was fun and lively. We came to appreciate the cultural differences and as a result saw and learned more on our trip. We were taught how to avoid awkward situations and how to save face when we had made an inadvertent mistake. Whether the topic is eating or drinking or gifts or compliments or using the toilet, Evelyn is candid and practical. The lessons on eating and drinking with business associates were especially helpful and ensured we enjoyed Chinese hospitality while keeping alert for business negotiations...I have commended this course to many friends and colleagues both for first visits and for those who have visited and wished they had been better prepared. Evelyn is experienced, up to date and knows both Chinese and Australian business and social customs. Don't visit China without her!..."

 

Evelyn has lead a team of experienced teachers who have thorough understanding of Chinese Business Etiquette training and cross culture knowledge. Please contact us for further information.

Cross / Inter Cultural Consultation - Chinese / China Business Culture Training


"Chinese perceptions of negotiation will be quite different from Western ones... Logic will not persuade the Chinese of your point of view, because their history has provided a different frame of reference for them."

                                                                                                               - Blackman, 1997

'Good personal relationships' was the only key factor rated of 'high importance' by the 168 Hong Kong business people who responded to a survey conducted to confirm the role of relationships in successful negotiation with the Chinese.

                                                                                                                - Leung & Yeung, 1995

'Negotiating China, Taiwan, Hong Kong & Singapore' - Cross Cultural Awareness

 

The Key to Success in personal and business relationships is in Communication. At Redcrane, we have devised different cross cultural courses to suit your different cross cultural needs. From learning the Business Do's and Don'ts so as to secure that business deal, to understanding the Chinese psyche in order to build stronger business relationships as well as resolve conflict, we have a course that suits you.

Asia, especially China represents staggering potential business opportunities for Western companies. China is by far the fastest growing economy in the world. As such, it is important to understand how and why we think the way we do, so as to implement a successful business strategy. As a participant, you will come away with a solid, balanced understanding of Chinese Business practices and you will be able to apply this essential knowledge immediately.

Chinese Business Etiquette Training

This course will benefit:

This course is beneficial for business people travelling to China, Taiwan, Hong Kong or Singapore for short term visits. Such clients may be going there for business meetings, negotiations, trade fairs, information gathering or short term contracts.

Participants who have benefitted from this course include executives from

  • Sydney Powerhouse Museum
  • Australia Post
  • Museum Victoria amongst many others.

Key Topics include:

A guide to etiquette of meeting, greeting & communication. ( Both verbal & non verbal )
A guide to etiquette during pre negotiation and negotiation. ( Karaoke, banquets & formal meetings, etc )
Gift Giving - Taboos & Superstitions.
Chinese Business Do's and Don'ts.
Essential Chinese words for your trip.
Tips on practicalities involved with doing business in the above countries.

Duration: 2 & 1/2 hrs

Chinese Business Negotiation and Conflict Management

This Chinese Business Culture Course will benefit:

Managers, executives and business professionals who seek to better understand the impact of culture on business and communication. Highly beneficial for those who seek to understand the Chinese psyche and how it influences Chinese Business Systems, Styles & Management. Essential Knowledge for negotiators and for anyone who has more than just the one or two days contact with China and its people.

Participants who have benefitted from this course include executives from

  • Sydney Powerhouse Museum
  • Australia Post
  • Museum Victoria amongst many others.

Key Topics include:

The Chinese in Context.
Values & Philosophies and How They Impact Business.
Chinese Business Systems & Styles.
Cross Cultural Complications.
Strategies for Communicating & Negotiating Effectively.

Duration: 4hrs

Comprehensive Cross Cultural Business Workshop

This course will benefit:

This course will benefit managers and executives, prospective owners and anyne seeking an integrated view of global business management, whose present or future positions are either in China or involved with Chinese culture and businesses. This workshop is beneficial for any employers or staff who will have connections with China on a regular basis.

Participants who have benefitted from this course include executives from

  • Coles Myer
  • Sydney Powerhouse Museum
  • Australia Post
  • Museum Victoria

Key Topics include:

  • The Chinese in Context.
  • Values
  • Philosophy.
  • Chinese Business Systems and Styles.
  • Pre Negotiation.
  • Meetings.
  • Negotiations.

Also strategies for communicating and negotiating effectively. A guide to etiquette of meeting, greeting and communication. ( Both verbal and non verbal ). A guide to etiquette during pre negotiation and negotiation. ( Karaoke, banquets and formal meetings, etc ) Gift Giving - Taboos and Superstition. Chinese Business Do's and Don'ts. Tips on practicalities involved with doing business with Chinese people.

Duration: Full Day

About Redcrane

Established for 16 years, Red Crane has extensive experience in providing Chinese language and business culture classes to students. Feedback from our students provide testament to our dedication in teaching Mandarin and encouraging inter-cultural exchange. Read our ‘testimonials’ page to find out more.

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